Equipment

Equipment

Coronavirus Update - MND Queensland's Equipment Service Continues


While we're currently living in uncertain times, one thing that is certain is that our clients reliance on mobility aids has not changed. We are 100% committed to making sure no client goes without vital aids and as such our Equipment Service is still in full operation. We are ensuring that all of our equipment is fully disinfected prior to dispatch and that our staff are trained in infection control measures. Pictured is Seth getting the job done in his PPE!

Call us on 07 3372 9004 if you have a need for any of our hire equipment and we’ll make sure you are looked after.

 

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Who can access equipment?
You are eligible to loan equipment through MND Queensland if you are a registered client of MND Queensland and live within Queensland. There is no obligation to be a Member of MND Queensland, however we must have client details and signed consent to process loans.

Equipment available
MND Queensland has a range of mobility equipment, health aids and assistive technology available. These items come in a range of sizes and with a variety of features. We currently have: 
Power wheelchairs                                                                          
Manual wheelchairs                                                                       
Pressure cushions                                                                            
Shower commodes                                                                         
Shower chairs                                                                                    
Single electric beds (including foam mattress and overlays)
Air pressure mattresses
Floor hoists
Recliners (Single, dual and quad motors)
Regency chairs
Walking frames
Rollators
Ipads
Tobii eye gaze machines
NeuroNodes
Suction machines
Cough assists

We regularly receive equipment donations so if you require an item that is not listed above, please contact us to discuss your needs.
 

How to get equipment
Your equipment request will be processed by the Equipment Officer as soon as possible after your request is received.
  
Delivery is subject to the completion and return of loan/service agreements. Once these facets of the equipment process are completed, your order will be processed. 

Request forms must be completed by an appropriate allied health professional. Please complete the request form below or contact our Equipment Officer via email service@mndaq.org.au If you are unable to email requests, please contact our Equipment Officer on (07) 3372 9004 or 1800 777 175.

Requests are unable to be processed until the client is registered and the relevant paperwork is completed.

There is a charge for the equipment. This is either a weekly hire fee or a one off charge to cover delivery costs, cleaning, maintenance and administration. The cost is determined by the particular item and the funding an individual has so please contact us to discuss the costs for each person’s particular requirements.

Which health professionals can make referral to MND Queensland?

Generally, occupational therapists make referrals around equipment that assist with everyday living activities.  This equipment frequently includes wheelchairs, beds, bathroom aids, hoists and pressure relieving items. Speech Pathologists make referrals for communication devices such as lightwriters. Physiotherapists make referrals around items used to maintain safe mobility, seating, and transfers, such as walking frames and wheelchairs.

Why do health professionals have to make the referral to MND Queensland?
The health professional makes the referral because they have the skills and knowledge to assess the equipment needs.  This will ensure that you receive the most appropriate equipment.
Using wrong or unsuitable equipment can put you and others at risk of serious injury.

I don’t know a health professional who can refer?
If you need help in finding a health professional you can do this by contacting your General Practitioner or you can contact MND Queensland.

What happens once a referral is made?

Allocation of equipment
Once an equipment referral is received, the MND Queensland Equipment Officer will allocate the item and forward the Equipment Loan Agreement or Service Agreement (if NDIS-funded) to the client involved or their advocate.   This agreement needs to be read, signed and returned to MND QLD.  MND QLD staff will consult with the referring health professional to confirm the details about the equipment required.  This helps to ensure that you receive the most suitable equipment.

Delivery
All equipment items will be delivered to your home on a day/time agreed with you unless an alternative delivery arrangement is specifically requested.

Some items require adjustments and specific training. You will need to talk to your referring health care professional about arranging this support. Items of equipment will be delivered and set up by the delivery team in most cases.  In other areas we will rely on the health care professionals to aid the clients in setting up some pieces of equipment.

It is also important that this is done in your home so you are familiar with any special areas of concern, for example, steps, gutters and bathroom layouts.  This also helps to identify any items which may have been damaged in transportation.

How do I return equipment?
The client, or their family, is responsible for contacting MND Queensland when an item is no longer used or required and ensures that the equipment is cleaned and ready for pick up at the agreed time.

MND Queensland will organise for the item to be picked up.  The sooner an item of equipment is returned, the sooner it will become available for another client.  Sometimes the client or their family may be asked to post back some smaller items at their own cost, for example communication equipment. 

Packaging
With communication devices, clients are asked to have available any packaging that arrived with the equipment when it was delivered if this is practicable.  It can be used for re-packaging when the item is posted back.  The item should be posted back to our PO Box address via registered post.

Drop Offs
In some circumstances, you may be able to assist us by arranging to drop off equipment by prior arrangement with MND Queensland.  This can only be done in business hours. Please DO NOT drop off equipment unless you have made arrangements to do so with us first.

To place a request, please carefully read the above information before filling out the following form: